Contact Information
First Name: Katalin
Last Name: Bernath
Email: bernathart@dslextreme.com
Phone: 323-656-0753
Comments:
On dec.17. 2007 I placed an order over the telephone with Christina, #109 I.D. or extention number.She was to send me an Email to confirm the order. As of today i did not a confirmation from her, so I called. Nobody could fund the order. Furthermore, for the replacement of the order Nicole, a new person on the telephone wanted to charge me $60. At this point I requested to get a courtesy overnight delivery fee, which she was able to get me, allegedly, the same price as it was quoted to me at the first place, $30.
Now, I made it to her very clear, if this gift box, the pink champagne and the troufles will not get there by the 24th of Dec. I will cancell the order. You have to make sure, you'll be able to ship this by the 24th. Also, reprimand Christna. She should not work with customers, she is not inteligent enough to be able to handle it. Also, if you going to make mistakes as such, you will loose lots of bussiness, and good customers. Who needs this agravation?
Subscribe to:
Post Comments (Atom)
1 comment:
i really hope this is from vosges.
they have the craziest customer ever.
also i love that you posted her phone number.
Post a Comment